Our Staff

Our team at Level 9 Heating & Cooling aims to provide top quality and dependable customer service to each and every customer we serve. As the premier heating and cooling contractor in St Louis, we are committed to keeping your home and business comfortable and climate-controlled while improving your indoor air quality.

Office Staff

Kyle Brittingham

Kyle Brittingham

General Manager

Cassie Benz

Cassie Benz

Office Manager

Miranda Benz

Miranda Benz

Administrative Assistant

Abby Hoff

Abby Hoff

Customer Serivce Rep

Christina Bueker

Christina Bueker

Customer Service Rep

Ben Pence

Ben Pence

Residential Sales

Mark Micke

Mark Micke

Dispatcher

Service Technicians

Chris Hinson

Chris Hinson

Service Foreman

Adam Brittington

Adam Brittington

Service Foreman/Sales Consultant

Ben Ketcherside

Ben Ketcherside

Lead Service Technician

Rob Ketcherside

Rob Ketcherside

Technician

Greg Jones

Greg Jones

Technician

Ed Neulist

Ed Neulist

Technician

Don Randall

Don Randall

Technician

Keith Whipple

Keith Whipple

Technician

Tim Miller

Tim Miller

Technician

Mike Brenner

Mike Brenner

Technician

Max Jones

Max Jones

Technician Helper

Zach Winistoerfer

Zach Winistoerfer

Technician Helper

Phillip Frederick

Phillip Frederick

Technician Helper

Tim Brewer

Tim Brewer

Technician Helper

Our Customers Trust Us

Happy customer. Will call if any problems occur. Unit was in good shape , didn't try to make false claims that unit needed this or that. .working just fine . Trustworthy business.
Denny M - Washington, MO 63090
Please be advised that I have received service recently from Matt May of Level 9. Here is how I rate Matt’s performance: 1. Knowledge – Excellent in all categories as it may pertain to HVAC skills. 2. On-Time—Excellent and he always calls in advance of arriving at my home. 3. ...
Bruce P - St. Louis, MO 63131
My water heater valve broke, poured water all over my basement....called these guys, they showed up within an hour and saved the day. Thanx again, and I highly recommend. fast service, friendly techs and fair pricing. 5 star
Brian B - Washington, MO 63090
Very courteous and professional.
Dave S - Augusta, MO 63332
The service technician was prompt and wore a mask so I felt safe (I wore a mask too) Very knowledgeable and friendly. In, out and paid for within 30 minutes. Very reasonably priced too, Thanks!
Connie V - Washington, MO 63090
The technician was great, took his time checking everything and answer all my questions. Very friendly.
Mitzila M - Washington, MO 63090