Average rating for Level 9 LLC is
5 stars of 5 stars - based on 332 reviews
5
AC tune up in Union, MO
This company is top notch! Tim checked our ancient Goodman AC unit and declared it good to go, no repairs or refrigerant needed. Funny how every other tech in the past 20 years told us the unit was on its last leg. Nice to have a good knowledgeable and honest tech for a change. Their customer service is excellent as well, they call and keep you informed as to when your service tech will arrive. You won't be sorry you made the right decision to call them!
5
Maintenance in Washington, MO
Ben came out to give us a bid on a new Air Conditioner and Furnace. He was very respective of our home. He was informative and answered all of our questions. He explained everything about the various options available. We have what we need in order to make an informed decision
5
Maintenance in Washington, MO
We have used Level 9 Heating and Cooling since they took over Jim's Heating and Cooling a few years ago. We have two geothermal heating and cooling systems which require the absolute best technicians. Robbie has done a fantastic job servicing our geothermal units. We would not want any one else working on them. We recently had to replace our 24-year old 5 ton unit. Robbie and Adam went above and beyond to install our new system. Extremely thorough and professional. We highly recommend Level 9 Heating and Cooling.
5
Maintenance in Washington, MO
Tim was great. Very knowledgeable on his craft. Would highly recommend. Great service every time I use Level 9
5
Maintenance in Washington, MO
Tim Miller was the service tech who responded to our call. Tom was very detail oriented. Tim pointed out several issues no previous tech had mentioned. He was courteous and suggested joining your Customer Club. Since we usually have a service checkup in the spring and fall, this sounded worth while, so we joined. We would like to make Tim our assigned technician, to come out for all future service calls. On a scale of 1 to 10, 10 being the best, we give Tim an 11. Thank you
5
Maintenance in Washington, MO
What an amazing experience these guys were great. On time, informed me of everything, left my house like they were never here. Except for the great heating and cooling unit they left. Highly highly recommend. Thanks again to Tim, Jake, Don and Kyle.
5
Maintenance in Washington, MO
When level 9 bought out our regular HVAC contractor, we were very nervous. But they have been so professional. Worked to help us make repairs instead of replacements when applicable. They treat my entire family with respect. They visit with my son when they are here. So many helpful people at this company! I highly recommend!
5
maintenance in Washington, MO
Today Tim came by and he was beyond exceptional. I will definitely continue to use level 9!
5
Maintenance in Washington, MO
These guys were great! They are very skilled at their profession. They came in and got right to work. They were clean, respectful, courteous, and easy to talk to. They did their job to perfection. They made sure everything was right before they left and cleaned up on their way out. I will be using again in the future.
5
Maintenance in Washington, MO
Great people and service
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Our Customers Trust Us

Jim's Heating and Cooling has taken great care of me and my family for years! They have provided great service with the instillation and maintenance of any system we have had throughout the years. 5 Star Service! Definitely would recommend them to anyone needing anything to do with heating and ...
Jacob H - Labadie, MO 63055
2nd time we have used this company for service on our home HVAC. Jim's just saved us from another company claiming our system needed immediate replacement by doing a thorough cleaning & checking instead. If you need Trusted Service on your HVAC call Jim's!! This is truly a 5 Star rated company.
Mark M - Labadie, MO 63055
Our humidifier needed attention. Was very pleased with the tech. Definitely will continue to use Level 9 for our heating and cooling needs.
Martha H - Washington, MO 63090
Very professional and kind in answering questions and his servicing the unit.
Linda W - Washington, MO 63090
They were able to work us in quickly. Rob was very professional and was able to explain what was going on with our furnace.
Jonathan O - Washington, MO 63090
The young man who came to fix the furnace was very polite and professional. Our furnace has never worked better.
Heidi M - Washington, MO 63090