Customer Reviews | Level 9 Heating & Cooling

I have never dealt with such a great company. If you want a company that actually takes time to explain every question you have, has clean cut employees, arrives on time, and go above and beyond for their customers then Level 9 Is the company. We had problems with other companies like freedom heating and cooling with our home warranty and dames came out and actually had a tech that knew what he was doing. He got our a.c taken care of in no time at all. We will never use anyone else except dames. I promise you, you will be more than happy with there service.

Absolutely fantastic service. In less than an hour of my initial call the technician had the problem with my ac unit diagnosed and fixed. Highly recommend.

I called on a Sunday morning, hottest day of the summer so far and they were at my door within one hour! The air conditioner was fixed and the service technician was friendly, and glad to have helped us. I would recommend Level 9 for all your air conditioner/heating needs. First class operation!!

They were recommended by a friend years ago. I've used them several times always seem professional and honest.

They do an incredible job and are very reasonable in terms of price. They will act immediately in an urgent situation as well. I wish all contractors were like them.

More than just heating and cooling. Check other money-saving products and also a maintenance plant to keep your heating and cooling in great condition. Great service.

5

Dan and his team were great! I had a mini split system installed, and they were all clean, courteous, and prompt. Definitely, the number I want hanging on my A/C!

5

Great people Great service. They redid our business and the workmanship was excellent and the units are performing great left no mess. Thanks!

5

This place is a complete package! Not only are they knowledgeable, but they are friendly and efficient. They will help you with financing and rebates. They handle everything for you and explain the process along the way. We received three quotes when we were replacing our furnace, A/C unit, and water heater and they were right in the middle as far as price. However, their service, knowledge, and professionalism made them an easy choice. Make sure to call them for a quote, you'll understand what I mean when you meet them.

5

Thanks so much to Teresa and her excellent crew! Great job!

5

The Crew did a great job!

5

The only legitimate HVAC company based in Franklin County.

5

I recently had an issue with the AC in my home. They came out right away to help fix this issue. From the office admin to the service tech everyone was extremely friendly and helpful. Highly recommend!

5

The staff at Jim's is fast, affordable and easy to deal with. Theresa can set you up with anything you need from routine maintenance to the purchase of a whole new HVAC system. Great people.

5

The staff is great! Their service techs are fast and make sure the problem is fixed. Everyone at Jim's has been great to work with.

5

A pleasure to work with. Happy to discuss findings, if any, and provide suggestions to make your system as efficient as possible.

5

The team consisting of Adam, Randall and Joe were able to diagnose, quote and install a new air conditioning unit In quick order to get our rental family relief in the hot and humid summertime. The excellent response and turn around time helped us keep our own customers happy. Great communication and quality service at a fair price is why Level 9 is our partner in business.

5

We recently had a heat pump and matching coil with electric back up heat installed. Randall was our initial contact and was professional as well as persuasive. My wife and I were extremely impressed. The units were installed by Dan and Greg. In the words of Winston Churchill, "Never have so few (Dan and Greg) done so much for so many (our family of four)." These two guys were awesome. One thing about Greg is he is loyal to a fault. As they were wrapping up, I asked Greg to show me how to work the thermostat. He told me he had already explained it to my wife and she had told him not to show me as I would surely mess it up. I replied by asking what am I supposed to do if something happened to her and he said he would leave his number and I could just call him. All this as my wife cackled in the other room. Level 9 has definitely proven itself to be the go to company for your heating and cooling needs.