Customer Reviews | Level 9 Heating & Cooling
5
AC Replacement in Town And Country, MO
This is just a quick note to let you know how happy I am with the service from your employees. You’ve been doing routine checks on heating and AC at my house for years, and recently put in a whole new system. But just last week, one night before a 10-day vacation, the air conditioner when out. Long story short, Barb in service department did an outstanding job working with me to get a service team out to the house as soon as possible. I coordinated with my brother to be there to let them in and he “house sat” for four hours while Brian and Scott (I think that’s their names) did the repairs. Thank you, thank you, thank you.
August 16, 2021
5
Repair in Washington, MO
The techs Greg and Max were outstanding. Explained the repair in detail. They completed the repair and the A/C is working great. Call these guys if you need A/C work,you will be happy you did.
July 30, 2021
5
AC tune up in Union, MO
This company is top notch! Tim checked our ancient Goodman AC unit and declared it good to go, no repairs or refrigerant needed. Funny how every other tech in the past 20 years told us the unit was on its last leg. Nice to have a good knowledgeable and honest tech for a change. Their customer service is excellent as well, they call and keep you informed as to when your service tech will arrive. You won't be sorry you made the right decision to call them!
June 18, 2021
5
Maintenance in Washington, MO
Ben came out to give us a bid on a new Air Conditioner and Furnace. He was very respective of our home. He was informative and answered all of our questions. He explained everything about the various options available. We have what we need in order to make an informed decision
June 05, 2021
5
Maintenance in Washington, MO
We have used Level 9 Heating and Cooling since they took over Jim's Heating and Cooling a few years ago. We have two geothermal heating and cooling systems which require the absolute best technicians. Robbie has done a fantastic job servicing our geothermal units. We would not want any one else working on them. We recently had to replace our 24-year old 5 ton unit. Robbie and Adam went above and beyond to install our new system. Extremely thorough and professional. We highly recommend Level 9 Heating and Cooling.
May 25, 2021
5
Maintenance in Washington, MO
Tim was great. Very knowledgeable on his craft. Would highly recommend. Great service every time I use Level 9
May 19, 2021
5
Maintenance in Washington, MO
Tim Miller was the service tech who responded to our call. Tom was very detail oriented. Tim pointed out several issues no previous tech had mentioned. He was courteous and suggested joining your Customer Club. Since we usually have a service checkup in the spring and fall, this sounded worth while, so we joined. We would like to make Tim our assigned technician, to come out for all future service calls. On a scale of 1 to 10, 10 being the best, we give Tim an 11. Thank you
May 15, 2021
5
Maintenance in Washington, MO
What an amazing experience these guys were great. On time, informed me of everything, left my house like they were never here. Except for the great heating and cooling unit they left. Highly highly recommend. Thanks again to Tim, Jake, Don and Kyle.
May 14, 2021
5
Maintenance in Washington, MO
When level 9 bought out our regular HVAC contractor, we were very nervous. But they have been so professional. Worked to help us make repairs instead of replacements when applicable. They treat my entire family with respect. They visit with my son when they are here. So many helpful people at this company! I highly recommend!
May 14, 2021
5
maintenance in Washington, MO
Today Tim came by and he was beyond exceptional. I will definitely continue to use level 9!
May 12, 2021