Average rating for Level 9 LLC is
5 stars of 5 stars - based on 332 reviews
5
Maintenance in Washington, MO
Good customer service. Wore booties to protect my carpet from the mud & snow. Very nice. Honest about me NOT needing a new furnace when another told me it wouldn't last. Will sign up for the maintenance package. Seems like a good deal.
5
Maintenance in Washington, MO
I showed up quite literally AT lunchtime, 12:20, and Abby got right on finding me help with parts. The field technicians went straight to the shop and came right back with the part I needed. Incredible professionalism, in stock products, exceptional pricing. My a/c-heater blower doesn’t run constantly now that I’ve replaced the controller. AMAZING job lady and gentlemen. My family thanks you.
5
Maintenance in Washington, MO
Our humidifier (12years old) needed a checkup. Our technician was very polite, explained what he did and was very professional. I would recommend him to anyone. We will use this company again without a doubt.
5
Maintenance in Washington, MO
service tech Greg was friendly, knowledgeable and professional - he wore protective shoe coverings and a mask - quality work/ highly recommended !
5
Furnace Maintenance in Washington, MO
Highly recommend their services. They don't oversell. They work fast, are honest, competent and hard working people. Couldn’t have asked for more. From beginning to end, I was impressed with the professionalism and expertise from Level 9.My geothermal unit was constantly running and was not producing sufficient heat deltas. The technician (Robbie) arrived about punctually. He listened as I described the problem. Then he went to work and read the error code and pinpointed the problem to a bad part. He showed me the difference between the new part and bad part just to provide that this is the culprit. He installed the new part, verified that the machine was operating in specs -- very thorough. He even called Water Furnace to pass on PSI and temps of water in/out just to be certain that machine was working perfectly.
5
Furnace Maintenance in Washington, MO
The young man who came to fix the furnace was very polite and professional. Our furnace has never worked better.
5
Furnace Maintenance in Washington, MO
Everything well quite well. The technician, Rob, was very nice ; Thank you.
5
Maintenance in Washington, MO
Professional, on time, and courteous.
5
Furnace Maintenance in Washington, MO
All 3 techs were great. Fixed our problem in a hurry.
5
Furnace Maintenance in Washington, MO
Great work and very pleasant
Submit testimonial

Our Customers Trust Us

Happy customer. Will call if any problems occur. Unit was in good shape , didn't try to make false claims that unit needed this or that. .working just fine . Trustworthy business.
Denny M - Washington, MO 63090
I recently had an issue with the AC in my home. They came out right away to help fix this issue. From the office admin to the service tech everyone was extremely friendly and helpful. Highly recommend!
Apryl L - Washington, MO 63090
These guys are the best. Super knowledgeable and professional. Great work!
Jeff K - Washington, MO 63090
The staff is great! Their service techs are fast and make sure the problem is fixed. Everyone at Jim's has been great to work with.
Matt W - Washington, MO 63090
They were prompt, kind, courteous, very knowledgeable and professional. We are extremely happy with our new system. The whole team was a fantastic group of folks to work with start to finish and follow up. A+++
Gregory B - Washington, MO 63090
Derrick was very polite and knowledgeable, arrived on time, wore mask and booties, Checked all vents for airflow, answered all my questions, signed me up for a service contract. Completely satisfied.
Carolyn M - Washington, MO 63090